PersonalizationUXAI
Expertise Adaptation: How We Personalize Every Answer
Same question, three different answers — how we represent learner expertise and bake it into every system prompt.
MI
Meera Iyer
26 February 2025
The problem
A first-year student asking "what is a pointer?" needs a totally different answer than a senior systems engineer asking the same words. Most tutoring tools ignore this entirely.
Our expertise model
Each learner has a per-subject expertise level: Beginner, Intermediate, Expert. It lives in a small key-value store keyed by user_id × subject.
Prompt injection
The level is injected into the system prompt:
- Beginner: assume no prior context, use analogies, avoid jargon.
- Intermediate: skip the basics, include one code example, name the formal terms.
- Expert: be terse, cite tradeoffs, link to deeper resources.
Same question, three answers — "What is a hash map?"
- Beginner: "Imagine a giant labeled wall of mailboxes…"
- Intermediate: "An array-backed table that uses a hash function to map keys to buckets, with collision resolution via chaining or open addressing."
- Expert: "Amortized O(1) get/set; load factor governs resize cost; Robin Hood probing flattens variance."
Feedback updates the level
If a learner repeatedly down-rates Beginner answers, we promote them to Intermediate. If they ask "what does that mean?" follow-ups, we demote.